Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Paul & Janet Craigen, Mercedes C250 AMG, Kilmarnock
I was really delighted as recently bought a Mercedes C Class from Knightsbridge I can only say that Jamie who i dealt with made buying my new car effortless and was really genuine guy he described my new car perfectly. I asked allot of questions over a few days regarding if it had 2 keys , service history etc and he answered all questions very quickly and accurately.

When we turned up the car was sitting ready on road ready for test drive HONESTLY the word I used when i first seen the car was WOW!!! it was probably the best presented car I've ever bought second hand attention to detail was a 10/10.

Before we test drove the car Jamie went through that the workshop had noticed the car needed a new MOT and it required 4x new tyres and brakes pads and completed a full service so I had nothing to worry about for a while.

I was amazed by this honesty and the HIGH standards and that they really go out there way to make sure the car is 100% right before it leaves to be honest I think Knightsbridge cars have set the benchmark when buying second hand cars and I will be definitely buying from them again as it has been the best customer service experience that i have ever had from any dealer or dealership in the past and it was well worth the drive from Scotland so a BIG thanks to Jamie and the team

Thanks Paul & Janet.
Jack Murray, Volkswagen Polo R Line, Bristol
Hi Jamie,

Just want to say I'm really impressed with the car and your service you provided.

Thankyou for reassuring me, as buying blind was always going to be a nervous experience. However you made it painless!

The car is so tidy, well presented and drives well! You, and all at Knightsbridge Cars have provided a quality service.

So thank you ever so much, it's been a pleasure doing business with you. I will definitely look at your cars in the future when I want another upgrade.

Thank you ever so much once again!

Jack.
Ian & Anita Holmes, Porsche Boxster S, Barrow-in-Furness
We bought a Porsche Boxster S early Aug 17, on initial viewing the car was well presented on the showroom floor. Matt walked us around the car and talked us through the spec, service history, owners and work that he would complete to make the vehicle as close to perfect as a car of it age could achieve. We took the car for a test drive; it drove as a Boxster should and had perfect road manners. We struck a deal and two weeks later we picked up the car, it sat outside the showroom in prestige condition, shinning in the perfect sunlight.

Both Matt and Jamie support us well throughout the sale keeping us informed on the delivery date. We had a couple of niggles initially they responded with no hesitation and rectified immediately.

I would recommend this garage and team highly to colleague and friends.

Thanks guys for a seamless sale, once our bank balance supports, we will be back for another play thing!

Ian & Anita.
Sean Bell, Mercedes Benz CLA AMG, London
I had been looking for a new car for my wife for some time now and after two dealerships either didn't return my enquiries or failed at the first hurdle of basic customer service, I came across Knightsbridge cars in Cumbria and Jamie.

From the very start I had a good feeling about this business and anyone who your handed over nearly £30,000 pounds too I feel you should have a repour with and I certainty did with Jamie. Professional right the way through the whole process, polite and informative and even the delivery driver who dropped off our car to London was refreshing and explained about the car to us too.

Great! I will for sure be buying our next car from them again for sure.

Regards

Sean
Gregg Muirhead, BMW 125d M Sport, County Durham
Hi ,

I'm Gregg from Co Durham , I bought a BMW 125d M Sport from Knightsbridge cars.

From the first contact about the car , I cannot give this garage enough credit . I was in contact with Jamie who I must say was brilliant during my purchase. He was very helpful and arranged a viewing slot to suit me , he had the car all ready and made the purchase so easy . The car was in brilliant condition and was very reasonably priced . I met Jamie at the garage where he had everything ready so that I could take the car home that day . He handled all the paperwork and also give me a great price on part exchange.

After sales have also been brilliant and when I'm ever looking for a car in the future, Knightsbridge will be the first place I look . 10 out of 10 , thanks very much .

Gregg

Ray Dann, Jaguar F-Type 3.0 V6S, Hertfordshire
Hi Jamie A big thanks for all your help in my recent purchase of a Jaguar F Type. As your showroom was so far away from where I live it all had to be done over the phone, a big degree of trust was needed from both parties, but all went very smoothly. A fantastic buying experience.
Lee Frith, Audi A5 Black Edition, Barrow-in-Furness
I have bought 3 cars from Knightsbridge car sales now and every time I am pleasantly surprised by the quality of service & how helpful everyone at the garage is. From Matt in management to Jamie in sales and all the other staff there. I am always made to feel welcome and assured that they will do everything in there capabilities to help out with the purchase of any car. I found a car I liked on the internet and from giving Knightsbridge the details of the car they literally went the extra mile to collect the car from London and transport it up to me and sorted everything out from sorting out log books and private plate changes to arranging the whole finance package. If Carlsberg did car sales they would be called Knightsbridge car sales. Love the car & love the service.

Thanks very much.

Lee Frith
Graeme Wyatt, Ferrari 360 Modena F1, Bolton
Hi Jamie,

Just wanted to say many thanks for all your help with the purchase of our Ferrari 360 Modena. The whole experience from start to finish was flawless. Everything we asked of you was done and exceeded our expectations particularly sourcing and fitting the (very expensive!) wing shields at no extra cost.

Respect to your technician for having the courage to drill into the wings and doing a first class job fitting them. Paying for an over night stay in the beautiful hotel was a nice touch. The car is amazing and an absolute pleasure to drive. Highly recommended!

Cheers Graeme and Sharon
Lottie Richards, Audi TTS Cabriloet, Nottingham.
Hi Jamie,

I just wanted to say a HUGE thank you for all your help and support with purchasing my amazing car! It was such a pleasure to do business with such a professional, honest and genuine guy!

Thanks for keeping me updated with everything and going out of your way to be so kind.

The car is amazing, it runs like a dream I dont have any issues! Just the plates to go on and I'll be a very happy Lots!

Once again, thank you so much!

Hope you are well!
Lots x
Colin Jackson, Aston Martin Vantage V8, Manchester
Hi Matt,

I just wanted to send you a quick e-mail to say thanks for Aston Martin; the drive back to Manchester was amazing.

As you know I'd been to see several before I spotted your advert and all the other cars either had a missing service or had tatty interiors or poor paintwork so to say I was extremely nervous having committed to yours over the telephone is an understatement.

When I got to you I was made to feel welcome and there was no pressure on me to take the car. As it turned out the car was perfect and as described. When you talked me though how the car works you weren't patronising and you recognised that it was a huge purchase to me.

As you know my job is related to the motor industry and I deal with hundreds of different garages every year but you'd stood out to me, because of the job I do I get asked by people every day which garages I'd recommend and you are now top of my list. To many times people only make the effort to write bad reviews and often good work goes unrecognised so I wanted to show my thanks. Hope to see you soon and I can't wait for 3 years to pass so you can find me my DBS :)

Colin
Jane and Phillip Ware, BMW 730d Luxury, London
Jane and Philip Ware - LONDON

Dear Matt,

The days have whizzed by since we saw you and bought our lovely BMW 7 Series. Thank you for all your help.

We saw your advert on the internet and although we live in London we worked out a way to fit a trip to Barrow-in-Furness into the diary; half-term in the Lakes did it nicely.

It was quite a risk buying the car unseen but we were very much reassured by speaking directly with you. We were not disappointed because the car is even better than you said and we are enjoying it immensely.

The car is in beautiful condition, looks a picture and is a dream to drive. Would definitely have no doubt in buying another car from you in the future.

Kind regards

Jane and Philip Ware
Alan Parker, BMW M6 Cabriolet. London
Alan Parker, BMW M6 Cabriolet, London.

"To all the team at knightsbridge cars, the M6 is exactly how you described it if not better. Barrow In Furness is a good distance from London but you guys are without doubt worth the journey. excellent service from start to finish. many thanks."

Alan
Graham Wood, Mercedes-Benz C63 AMG, Aberdeen.

"Matt, Thanks for everything on Saturday, the hotel was spot on as you had said (food was excellent too)!!! We really enjoyed the drive up today, the car is excellent as you said although I am going to try to figure out some of the controls yet but that's a good thing (boys and toys)Thanks again for the additional prep work you put in with polishing, valet, number plates and the wheels which are stunning."

Regards

Graham
Rob Mitchell Mercedes SL55 AMG F1 Pace Car, Inverness
"Hey Matt,

Just a quick hello and to say thanks ever so much on the AMG u weren't lying about it,it's an absolute cracker mate am buzzing and well chuffed with it"

Thanks ever so much

Best regards

Rob : )
Nigel Moss, Mclaren Racing, Surrey.
Dear Dave,

Many thanks for the very smooth transaction in purchasing my Mercedes CLK AMG Black Series last week. I was delighted to meet such a pair of Team McLaren/F1 enthusiasts! Good to hear that you're enjoying the CLK Black as much as I'm mising it! Yes, the cash transferred OK...thank you. The deal was made very easy due to your professional manner and full payment, for what I feel was a fair price to both parties, was settled promptly on the day. The car is outstanding and I hope that the next owner will enjoy its performance as much I have done since buying it new back in 2008.

Best rgds,

Nigel Moss
McLaren Racing
Woking
Surrey
Jacob Moore, Audi R8 V8, London
I recently purchased my Audi R8 from Knightsbridge Cars in Cumbria after searching the internet for weeks.

From the first phone call, I knew I was dealing with a great company who were keen to provide a great customer experience and keen to do business.

I built up a great rapport with the boys and as such left a substantial deposit over the phone without even seeing the car. I then paid the balance the next week and the car was delivered to my doorstep. It was a daunting sum to payout on an unseen vehicle but upon the car's arrival i was stunned at the quality.

The R8 is outstanding and the service level from These guys is exemplorary.

I am One happy R8 Driver.

Jacob Moore, London.
John Rooney, Aston Martin Vantage, Barrow In Furness
"As well as buying an excellent car the process of purchase and exchange of my old car was seamless. At every stage I was confident that I could trust any details that I had been given. The presentation and condition of the car on collection was exemplary and showed a professional attitude to the overall process of car sales. I have no hesitation in recommending Knightsbridge Cars

John Rooney
Mr S Mondair, Ferrari F430, Bristol.
Mr S Mondair, Ferrari F430 Spider, Bristol

"Dave, the F430 is just superb and is exactly as you described it. Thank you for all your time and attention to detail, it has not gone unoticed. Wishing you continued success. i will see you when it is time for a 458 italia!"

MR S MONDAIR
Margaret Parkinson, Audi A4 S-line, Clitheroe.
Hi Jamie,
Thankyou for the help in buying our new car. I cant believe we purchased a £24000 car over the phone! You told me to trust you, and I did. When we arrived to collect, it was everything you said it was.

Your word is your bond, keep to that and you will never go far wrong.

Margaret.
Daniel Muldoon-Smith, Range Rover 4.4 Vogue SE, Cumbria
As a prolific private buyer and seller of performance and prestige cars it's been fantastic to work with Knightsbridge Cars over the past several years. They have gone out of their way to source, supply and sell numerous vehicles on my behalf all of which have been in exceptional condition with fantastic pedigree.
These guys really know there stuff, and is clear that all of the staff are passionate about cars right from the directors and sales staff down to the mechanics, technicians and superb detailers. A true one-stop shop for a car enthusiasts buying, selling, servicing and detailing needs.
Raymond Burch, Mini Cooper "S" Cabriolet, Gatwick.
HI Jamie,

Thanks for your first class service. The car was delivered as promised and oh boy what a samshing car, better than we ever thought.
The car was immaculate and in pristine condition exactly how you described it to us. Once again Thank You jamie, we are very happy with Knightsbridge Cars, you and of course the mini.

Ray and Sam, gatwick.
Pat and Mike Brass, Ford Focus ST, Penrith
Myself & my son have just bought a fantastic car, our new Focus ST!. Jamie was a pleasure to do business with. It was a breath of fresh air walking into their showroom with no hard sales talk. No flash suits and false smiles. We would recommend Knightsbridge Cars to friends, family and will be back for our next car.

Thanks lads.